Flare
Flare support
Last updated 15 September 2026.
Flare is a symptom diary. You record how a day went in about thirty seconds, and Flare shows you where things in your own entries appeared together, plus a one page summary you can take to an appointment.
What a pattern means, and what it does not
Flare reports co-occurrence in your own log and nothing else. It does not diagnose, does not identify a cause, does not say whether anything is getting better or worse, and does not recommend or discourage any treatment, medication, supplement or diet.
Two things appearing near each other in your entries is a place to start a conversation, not an answer. That sentence sits underneath every set of findings in the app, and it is attached to them on purpose so that findings cannot be shown without it. Each finding also tells you how many of your entries it rests on, so you can tell a pattern from a coincidence.
Why "Find patterns" will not run
It needs at least seven days logged. Below that the button stays disabled and says so, because fewer entries cannot support a pattern and an app that produced one anyway would be inventing it.
When it does run, the analysis happens on Flare's server rather than on your phone, so your entries are sent there to be read: the symptom scores, sleep, stress, your food list and the beginning of each note, for up to the last 180 days, which is worth knowing before you tap it.
What is in the report
The Report tab builds one page as a PDF you can share or print: each symptom with its average, how many days it was logged and how many of those were at seven or above, your mean sleep and stress for the period, and any co-occurrences from your most recent run of Patterns.
It covers every symptom present in your log, not only the ones your current condition shows, and says on its face that these are self-reported observations establishing no cause.
The condition set on the Account screen decides which symptoms appear on your daily log. Four are shared by every condition and the rest change with it, and changing it deletes nothing you have already recorded.
Subscription
Flare is sold as a subscription through your Apple ID. The purchase screen inside the app shows the plans and what each one costs, read live from the App Store for your country rather than repeated from a web page.
Managing or cancelling
A subscription bought through the App Store is managed on your device, not by us: Settings › your name › Subscriptions. Cancelling there stops the renewal and leaves the current period running to its end. We cannot cancel it for you and cannot see your payment details.
Restoring a purchase
After a reinstall or a new device, use Restore purchase on the subscription screen. If it finds nothing, check you are signed in with the same Apple ID that bought it before writing in.
Refunds
Apple is the merchant of record, so refunds are requested from Apple at reportaproblem.apple.com.
Deleting your account
From the Account tab, at any time, without asking us. It is immediate and permanent: your sign in, your profile, every day you recorded and every pattern from them go together, with no backup copy and no restore.
Deleting the account does not cancel the subscription. That is billed by Apple and nothing in this app can touch it, so cancel it in Settings as well. And if you want your diary, share the report before you delete.
Your data
What you type into Flare is information about your body, and it is held that way. Signing in is a code sent to your email address; there is no password, and no name, date of birth, address or insurance detail anywhere in the app. Every table checks the signed in account against the owner of the row, so no other Flare user can reach your days, and there is no sharing feature, no clinician view and no family account. The full policy is at carrierpress.com/flare/privacy.
Contact
One person reads that, so a reply may take a few days.
Flare is published by Jeffrey L Carrier.