Cancelled
Cancelled support
Last updated 15 September 2026.
Cancelled reads a bank statement you exported yourself, finds the charges that repeat, ranks them by what they cost you in a year, and tells you where the cancel button actually is.
Why it asks for a file instead of connecting to my bank
There is no bank connection, and there is nowhere for your spending to go. You download a CSV from your own bank and open it here. The file is read on your phone, and the parsing, the merchant matching and the detection all happen there. The rows are gone when you leave the results.
The only thing that ever leaves the device is a subscription you explicitly tap to keep track of. There is no transactions table behind this app, and analysing a statement works without an account at all.
It found nothing, or it missed something
- The window is too short. An annual charge appears once in twelve months of statements, which is indistinguishable from a one off purchase. The app tells you what your period could and could not show, so export twelve months or more where you can.
- Rows were skipped. Unreadable rows are counted and shown, never dropped quietly.
- The columns were not recognised. The app looks for a date, a description and an amount. If your bank labels them unusually, it says so and refuses the file rather than half reading it.
Why two different amounts were grouped as one charge
Because real billing drifts. A charge "on the 3rd" lands on the 5th when the 3rd is a Saturday, so the monthly band is deliberately wide. A price rise six months in is still the same subscription, so the run survives it, prices at the latest amount, and flags that it went up, because people do not notice. Descriptors drift too, so reference codes are stripped before anything is grouped and four months of one merchant do not read as four different merchants.
Why something says "might be annual"
Because one charge cannot prove it. A single large charge could be an annual subscription or a one off purchase, and calling it a subscription would cost somebody a cancellation they did not want. It is surfaced separately, with the reason, and left to you.
The dates came out wrong
03/04/2026 is 3 April in Britain and 4 March in America. The order is decided across the whole file, and any day above 12 settles it. A completely ambiguous file falls back to month first, and the app says so on screen.
What it does not do
- PDF statements. CSV only. A PDF reader that quietly misreads a column is worse than not offering one.
- Cancelling for you. It tells you where the button is. You press it.
- Every company. The cancellation routes are written by hand for a short list of companies. Where one has not been researched, the app says so rather than guessing.
Cancellation flows are redesigned often and deliberately made awkward, so an instruction can go out of date. If one is wrong, tell us. One route worth knowing in advance: a charge billed through Apple or Google is cancelled in the store's own settings, and cancelling inside that company's app does nothing.
Signing in, and what is stored
Signing in is by a code emailed to you, and there is no password. The account buys persistence, not access: it stores your email address and the subscriptions you tapped to track, meaning the merchant name, the amount, how often, when it was last seen, and what you decided to do about it. Deciding to keep something is a first class answer.
Cancelled is a one time purchase rather than a subscription, deliberately: an app about ending recurring charges should not add one.
Deleting your account
From the Account tab. It removes your profile and every charge you were tracking, immediately and unrecoverably. Your statements were never uploaded, so there is nothing else of yours to remove.
Privacy
The full policy is at carrierpress.com/cancelled/privacy. Supabase hosts that short list and sends the sign in codes, and Apple handles the purchase. Nothing is sold, and no part of your list goes to advertisers or to a model.
Contact
One person reads that, so a reply may take a few days.
Cancelled is published by Jeffrey L Carrier.